Shipping policy

Shipping Policy

 

 

Order with Confidence, Shipped with Care

At Junior Palace, everything revolves around calmness, atmosphere, and trust including when your order is on its way. We believe receiving children's and baby toys should feel just as pleasant as unwrapping it. That’s why we keep our shipping process transparent, fair, and clear, so you always know exactly what to expect.

Shipping 

All orders are shipped free of charge. No additional costs will be added at checkout.

Each package is carefully inspected and securely packed before leaving our warehouse.

Warehouse adres:
Lao Bin Town, Dongguan City, Guangdong Province, China. Address: 3rd Building, No. 10 Jin Fu Road, Lao Bin Town. 2nd Floor.

Order Processing

  • Orders are typically processed within 1–2 days

  • Processing takes place from Monday to Saturday

  • Orders placed before 15:00 (GMT+00:00, Dublin) are included in the next available shipping cycle whenever possible

Delivery Time After Dispatch

  • The average transit time is 3–7 business days

  • In most cases, you will receive your order within 4–9 business days after placing your order

These timeframes are indicative and based on normal circumstances.

Track & Trace Updates

Once your order has been shipped, you will receive a confirmation email including track & trace information. This allows you to follow your delivery step by step until it arrives at your doorstep.

Possible Delays

While we do everything we can to ensure timely delivery, delays may occasionally occur due to busy periods, weather conditions, or logistical factors beyond our control. Should this happen, we will of course keep you informed.

Questions About Your Delivery?

If you have any questions about your order status or would like assistance, our team is happy to help.
You can always reach us at info@juniorpalace.com

We do everything possible to ensure your order arrives safely, carefully, and with attention to detail.

 

Store information

 

Store name: Junior Palace

Company name: DWND Brands

Adress: Klutendreef 59, 2841PJ Moordrecht, Netherlands

Company registration number: 98557076

VAT number: NL227379974B01

E-mail: info@juniorpalace.com

Opening hours: Monday - Friday: 08:00 - 17:00 (GMT+00:00, Dublin) 
Saturday - Sunday: 10:00 - 16:00 (GMT+00:00, Dublin)